Return & Refund Policy – AMH Store

At AMH Store, we value customer satisfaction. If you are not completely satisfied with your purchase, we offer a hassle-free return and refund policy.

1. Eligibility for Returns

You may request a return if:
✅ The item is defective, damaged, or incorrect upon delivery.
✅ The product is unused, unopened, and in its original packaging.
✅ The return request is made within [X] days of receiving the product.

Non-Returnable Items

❌ Used, damaged, or altered products after delivery.
❌ Items without original packaging and tags.
❌ Sale or clearance items (unless defective).
❌ Perishable or hygiene-related products (e.g., cosmetics, food items).

2. Return Process

1️⃣ Contact Us: Email us at amh35915@gmail.com or call 0311-4091117 with your order details and reason for return.
2️⃣ Approval: Once approved, we will provide return instructions.
3️⃣ Ship the Item: The customer is responsible for return shipping costs unless the product was damaged or incorrect.
4️⃣ Inspection & Refund: After receiving the item, we will inspect it and process your refund or replacement.

3. Refund Policy

💰 Refund Method: Refunds will be issued via the original payment method or as store credit.
⏳ Processing Time: Refunds may take 7-10 business days after approval.
⚠️ Shipping Fees: Original shipping costs are non-refundable unless the return is due to our error.

4. Exchange Policy

• If you receive a damaged or incorrect product, we will replace it free of charge.
• Exchanges are subject to product availability.

5. Order Cancellations

• Orders can be canceled within 24 hours of placing them.
• Once shipped, orders cannot be canceled, but they may be eligible for a return.

6. Contact Us

For return or refund inquiries, reach out to us:
📧 Email: amh35915@gmail.com
📞 Phone: 0311-4091117
📍 Address: Commercial Area, Bahawalpur, Punjab, Pakistan